Claire Matthews
Dr Claire Matthews is the Director, Academic Programmes for the Massey Business School. Her research interests centre around consumer’s financial behaviour, decisions and attitudes, with a particular interest in retirement planning and KiwiSaver. She has a PhD in Banking on the subject of Switching Costs in the New Zealand Banking Market, and is a Fellow of the Financial Services Institute of Australasia and a Certified Member of INFINZ.

Banking inquiry revelations are rocking Australia. What would a NZ inquiry reveal?
New Zealanders might complain about their banks but all signs suggest a Royal Commission into the industry here would fail to uncover serious problems, writes Massey Business School's Dr Claire Matthews.